Privacy Policy

This Privacy Policy describes how Eticca Compliance, herein identified as ETICCA, treats data collected in the website, in accordance with the laws in force.

This policy applies to data that identify the USER individually (Personal Data) and other data provided by the User or collected while using the website In all cases, ETICCA complies with all applicable Brazilian legislation on data protection.


1.1. When accessing and/or using the content of the website, the USER expresses its full and unreserved acceptance of the terms contained herein, for all legal purposes.
Thus, it declares that it has carefully and completely read this Privacy Policy . If the USER does not agree with any of the terms and rules set forth herein, he/she must not access and/or use the portal’s functionalities for recording and managing complaints.


2.1. The data is collected when entered or submitted voluntarily by the USER when registering reports of irregularities through the link http://www .

2.2. The information we collect directly from the USER is: e-mail, name and telephone number, when identified, and report and other evidence provided in the context of compliance speak-up reports.

2.2.1. Information considered identifiable personal personally identifiable data that we collect from the USER ‘s navigation on the website

  • Logs
  • Cookies, through the Google Analytics tool, which collects the following data anonymously and for analytical purposes:

a) language;

b) country and city;

c) browser, operating system and service provider;

d) screen resolution, device type (desktop or cell phone), cell phone model;

e) pages that the user navigates within the site, whether he/she is in the site at that moment, how the user accessed the site (whether it was via a search engine or directly via the site’s URL), search term used on the site, time on the page of the site.

2.2.2. The USER will be able to know more details about Google Analytics in applications “How Google uses data when the user uses websites or those of our partners”, located at

2.2.3. Any use made by Google of the USER data collected through these tools will be Google’s sole and exclusive responsibility, completely exempting ETICCA from any liability arising therefrom.
2.2.4. If the USER does not agree with the collection of data by Google Analytics, he can deactivate it through the Add-on of his browser, available at the link

2.3. It is up to the USER to provide correct and updated information. We are not responsible for the accuracy, veracity or lack thereof in the information provided by the USER .

2.4. All technologies used by the website will always respect current legislation and the terms of this Privacy Policy.


3.1. When browsing the site, the USER may be led, via hyperlink, to content or services, to other portals or platforms that may collect their information and have their own Privacy Policy . External hyperlinks do not constitute an endorsement by ETICCA of the linked sites/environments or the information, products or services contained therein.

3.2. ETICCA does not grant any guarantee related to the availability or continuity of operation of the website . In addition, considering the characteristics of the internet, ETICCA does not guarantee the security and privacy of the Content outside the domain, nor that it will be uninterrupted, free from viruses or other problems, errors and attacks and, in particular, does not guarantee that unauthorized third parties cannot access and, eventually, intercept, eliminate, alter, modify or manipulate in any way the data stored and/or transmitted to its servers.


4.1. We may use the data that has been collected and the records of activities on the website for the following purposes:

  • statistical analysis of results;
  • promotion of the services offered;
  • improvement of the services on the website;
  • improvement of informed content;
  • defense of interests in administrative and judicial proceedings;
  • compliance with a court order or administrative request.
    4.2. The consent regarding the collection of data provided by the USER is collected in a free, express, individual, clear, specific and legitimate way.
    4.2.1. If the USER does not grant his consent for the preparation of the test, the services will not be made available.
    4.2.2. If the USER does not grant its consent for the optional purposes, related to the sending of information about courses, lectures and informative material, the provision of services will continue to be made regularly.
    4.3. The USER may manage permissions regarding the use of your data, through the service channel mentioned in item 6.1. below.

4.4. The data collected and the activities recorded may also be shared with competent judicial, administrative or governmental authorities, whenever there is a request or court order.

4.5. The database formed through the collection of data on the website is our property and responsibility, and its use, access and sharing, when necessary, will be carried out within the limits and purposes of our business, and may, in this sense, be made available for consultation and transferred to suppliers and authorities, provided that the provisions of this Privacy Policy are complied with.

4.6. Internally, the data of our USERS is only accessed by duly authorized professionals, respecting the principles of proportionality, necessity and relevance for our objectives, in addition to the commitment to confidentiality and preservation of privacy under the terms of this Privacy Policy.


5.1. The data and activity records collected will be stored in a safe and controlled environment, for a minimum period of 6 (six) months, under the terms of the Civil Rights Framework for the Internet, observing the available technology at that moment. However, considering that no security system is infallible, we exempt ourselves from any liability for any damages and/or losses resulting from failures, viruses or invasions of our database, except in cases where it is intentional or culpable.

5.1.1. The data may be deleted before this deadline, if requested by the USER .

5.1.2. However, for reasons of law and/or court order, the data may be kept for a longer period, after which they will be deleted using safe disposal methods.

5.2. The data collected are stored on ETICCA’s own servers, located in Brazil, as well as in the cloud, which may give rise, in this situation, to the transfer or processing of data outside Brazil, internationally.


6.1. The USER may request the display or rectification of their personal data, through the form available at this link.
6.2. Through the same service tool, the USER may: (i) request the limitation of the use of their personal data; (ii) expressly oppose the use of his/her personal data, or (iii) request the deletion of his/her personal data collected and recorded by ETICCA .
6.2.1. If the USER withdraws his/her consent for fundamental purposes to the regular functioning of the website, services and functionalities of the website may be unavailable to that USER.
6.3. We may, for purposes of auditing, security, fraud control and preservation of rights, keep the history of registration of our USERS’ data for a longer period in the cases that the law or regulatory rule so establishes or for the preservation of rights. However, we have are entitled to exclude them definitively at our own convenience in a shorter period, or at the request of the company contracting ETICCA’s services.


7.1. We may change the content of this Privacy Policy at any time, according to the purpose or need, such as for legal adequacy and compliance with any law or rule that has equivalent legal force, and it is up to our USER to check it whenever accessing the website
7.1.1. In the event of significant updates to this document that requires collection of consent, ETICCA will notify the USER via email.

7.2. If you have any questions about the conditions established in this Privacy Policy or any other ETICCA’s document, please get contact with us through the aforementioned service channels.

7.3. If any provision of this Privacy Policy is considered illegal or illegitimate by the authority of the location where our USER resides or its internet connection is located, all other conditions will remain in full force and effect.

7.4. The USER recognizes that all communication carried out by e-mail (to the addresses informed by him/her), SMS, instant communication applications or any other digital, virtual and digital form are also valid as documentary evidence, being effective and sufficient for the dissemination of any matter that refers to the services provided by ETICCA , as well as the conditions of their provision, except for the expressly different provisions provided for in this Privacy Policy.


8.1. This Privacy Policy and the relationship resulting from the actions included herein, as well as any dispute that arises as a result of this, will be exclusively regulated by Brazilian legislation.

8.2. The Central Forum of the Judicial District of the Capital of the State of Paraná is hereby elected to resolve any issue involving this document, the parties waiving any other, however privileged it may be or will be.


For the purposes of this document, the following definitions and descriptions should be considered for your better understanding:

Cookies: are information sent by the server of the website to the USER’s computer , to identify it and obtain access data, such as pages browsed or links accessed, thus allowing USERS to browse the website . website, according to your profile. It is not necessary to accept cookies to browse the site.

Personal Data: Information relating to an identified or identifiable natural person, who is the data subject. An identifiable person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers electronically or to one or more specific elements. physical, physiological, genetic, mental, economic, cultural or social identity.

IP: Abbreviation for Internet Protocol. It is an alphanumeric set that identifies USERS ‘ devices on the Internet.

Logs: Records of USER activities carried out on the website

USER : Person who accesses or interacts with the activities offered on the website.